This is a "home repair" company that uses predatory tactics to get you to agree to outrageously overpriced services and will happily set you up with an equally predatory loan to pay for it. Well that just sealed the deal that I certainly will never use Power - like I should shell out $35k just to help the company keep their reputation? The saleswoman who initially quoted my windows sold me on a window that wasn't something they offered. In May 2021 I filed a claim as the seal was broken, the window compromised. Nobody spoke English so as I'm trying to express my concerns and have them addressed they just keep apologizing and telling me they don't speak English. Get your act together. But when you feel a contract is not in your best interests, your state may provide both a cancellation period and legal remedies to resolve sticky situations that cannot be worked out amicably. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. He was so involved in his pitch I don't think he heard a word I said about his company and my experience with them. Will not buy anything else from them. Power washing. Phone rings, I answer, and they hang up. We went back and forth for about 10 minutes, because he didn't want to leave until I promised that I would not cancel the agreement. Very creative and friendly for users. May 02, 2010 11:43 pm EDT. They will ask disarming personal questions and try to be your friend to get their foot in the door. Your #1 home improvement contractor for energy efficient windows, siding, & roofing I sent over a telegram that they have confirmed receipt of, as well as the Notice of Cancellations that they provided which they should be receiving today. Obvously, that was way too high, so, just as with the price, he immediately cut the interest rate in half, remarking on what a deal I was getting compared to their "standard" 20-some percent rate. I believe they no longer deal with that manufacturer and they went with Pella and they refused to replace my windows with the new company that theyre using. That Power Home Remodeling comes out in a timely manner & handles future requests in a more professional manner. They tend to focus on obtaining new business while they ignore their commitment to honor their " Lifetime Warranty " on the products they sold to existing customers. You'd think after spending this much money and being inconvenience multiple times to get the correct windows installed, taking an additional 30 minutes to clean them isn't too much to ask for. I filed a warranty request with Power Home Remodeling for a replacement of windows due to mold development inside the windows that were installed. International Association of Better Business Bureaus. 462 complaints closed in the last 12 months. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. BUT service this depends. Power Home Remodeling - don't spend the money!!! One is directly from Pella, the manufacturer of the windows installed in your home, explaining the exact situation you are experiencing, and one to the EPA's website that may be able to point you in the right direction in terms of potential fixes. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Mail a written notice of cancellation, signed and dated by the homeowner, to the contractor by midnight of the third day after signing the contract. Power Home Remodeling Group Power Home Remodeling Reviews - Norcross, GA | Angi No collateral damage which was a bonus. So I called and spoke to their cancellations department and asked why and what additional paperwork they needed me to sign since I had already sent the telegram and they had picked up the signed cancellation form. We look forward to having your concerns with the window installation resolved for you as soon as possible. Windows come in so many sizes and types that expert advice and direction is . Were registered with the FCC (Telecommunications Carrier) and the CRTC (Basic International Telecommunications Service Class B license holder), so our time stamp is legally binding in all jurisdictions in the USA and Canada. My home is still cold, not that I expected the windows to magically fix everything but I dont expect new windows to have the amount of moisture on them like these do. There was no itemization of the specific system and materials I had chosen. Had I known it was going to be this much trouble to re-stain a door, I may have made other decisions. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 02. Power is too big of a company with too many people to be able to handle your project personally, especially when something goes wrong. I just want it fix before it gets worse. - Just noticed something else shady as I reviewed the documents I signed. Power Home Remodeling review: policy.
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