To contact the OIG, please call 1-888-877-7644, email hotline@uspsoig.gov , visit USPS OIG Contact Form , or mail 1735 N Lynn Street, Arlington, VA 22209-2020. Do You Represent A Business On Our Site? If you need help with your Informed Delivery service, please email Informed Delivery User Support. Fill out a short form or get tips to fix some of the most common issues right from your computer. Consumer Assistance | Postal Regulatory Commission Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. On two occasions, last year, the carrier put notices in our mailbox that we had to pick up a parcel from the Foothills **** location, even though several people were at home. Monday - Friday 8 AM - 8:30 PM ET. Consumer Affairs Manager Retail Manager Consumer Industry Contact Manager (CIC MGR) . 202.789.6800, Postal Accountability and Enhancement Act, SCHEDULE OF REGULAR AND PREDICTABLE PRICE CHANGES. Postal Service guide to mailing services: click here. I submitted a temporary address change twice. Find information on our most convenient and affordable shipping and mailing services. See a list of all upcoming USPS holidays and events. If you need more help, please send us an email. This last time it was marked that they hand delivered it to me (what are my locked apt mail box for then?) BBB Business Profiles generally cover a three-year reporting period. ConsumerAffairs - Contact Us To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. Postal Service, U.S.Postal Inspection Service, and Postal Regulatory Commission. Send a request via email to: mda@usps.gov Correspond at: USPS-NCSC 225 N. Humphreys Blvd. The OIG also has the responsibility of protecting and maintaining the integrity of postal processes and personnel. Email: george.r.kippenhan@usps.gov. I understand that a complaint submitted anonymously may limit the OIGs ability to investigate, particularly if questions come up that only you can answer. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Get contact information, hours, and more. Please contact USPS for missing or delayed mail and packages here Email Us | USPS (force.com)Other questions regarding your mail or change of address? For website-related issues only, contact the webmaster. Saturday 8 AM - 6 PM ET. Get email updates on the latest OIG news. My mail is still on hold and they refuse to deliver for no reason. USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. If you still need more help, see the contact information for technical support, Postal Store orders, and more. The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. When I mentioned it to the woman escalating my claim she said that was odd and against protocol. . Hours of Operation If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Laureen.B.Alt@usps.gov. Email: USPS Customer Service They are literally right in front of the mailboxes and they are available. GBPCC Industry Contact: Timothy O'Connell. International Association of Better Business Bureaus. The most common questions have to do with tracking packages or delayed delivery. Office of the Consumer Advocate Call with questions about stamps or orders placed online through The Postal Store. Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. Once on November 16, 2022 and again in January through USPS.com. Mail options: USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. Pitney Bowes, U.S. Mailing Solutions. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Learn where to complain about a postal employee or facility. Four complaints and four claims have been filed with the ************* ************** and no one is doing anything about it. they make an Incident stating **** postal office will Investigate themselves on the theft and reach back out to me. The Technical Support team can help when a website application or form doesn't work properly. Are you serious? I had to go to post office and pay ***** to have the locks changed. USAGov is the official guide to government information and services, File a complaint against a federal or state government agency, Track a package or use USPSs Email Us form, Find your USPS district consumer affairs office, Directory of U.S. government agencies and departments. To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). BBB Business Profiles may not be reproduced for sales or promotional purposes. . For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Use their online contact form. Box or the front desk has not received it. For a full list of USPS contact information go to this site: https://www.usps.com/help/contact-us.htm Please note: *The two letter state abbreviation must be used.
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