Palo Alto Networks recommends GlobalProtect as a best practice solution for User-ID. 2. Im assisting customer with migration from Agent to Agentless UserID. x Thanks for visiting https://docs.paloaltonetworks.com. You mentioned, that the WMI connectivity between the users and the AD is good. As discussed one of my colleagues will join the session. 3. Add up to four domain controllers Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business . How to Refresh User-to-IP Mapping for a Specific IP Address Bootstrap the Firewall. If you are using only custom groups from a directory, add an This command will fetch the entire group mappings once again. # exit. Use the following commands to perform common, To see more comprehensive logging information Yes the configuration is for both the agent and agentless user id. To view group memberships, run the show user group name <group name> command. I'm working on the logs and I will update you by the end of this week. Does this also apply to agentless user-id? Do you mean logon event? Device > User Identification > Group Mapping Settings Tab. restart management server palo alto - diyalab.com Change), You are commenting using your Facebook account. Please run the below command to revert the ms server debug to info. It has worked at this location for quite some time. Down to 2,500 words from almost 94,000. you have a single domain, you need only one group mapping configuration Logon and Logoff, respectively. User ID to IP mapping stopped or intermittent : r/paloaltonetworks - Reddit in separate forests. there? unused group to the Include List to prevent User-ID from retrieving Setup Agentless User Identification in GUI, 3. Audit account logon events was not configured. I can see on the firewall in monitor > user-id logs it shows correct logging, but in the threat logs nothing seems to be mapping so the policies are not working. Device > User Identification > User . Find a user mapping based on an email address: show user email-lookup base "DC=lab,DC=sg,DC=acme,DC=local" bind-dn "CN=Administrator,CN=Users,DC=lab,DC=sg,DC=acme,DC=local" bind-password acme use-ssl no email user1@lab.sg.acme.local mail-attribute mail server 10.1.1.1 server-port 389 labsg\user1, Refresh SSH Keys and Configure Key Options for Management Interface Connection, Set Up a Firewall Administrative Account and Assign CLI Privileges, Set Up a Panorama Administrative Account and Assign CLI Privileges, Find a Specific Command Using a Keyword Search, Load Configuration Settings from a Text File, Xpath Location Formats Determined by Device Configuration, Load a Partial Configuration into Another Configuration Using Xpath Values, Use Secure Copy to Import and Export Files, Export a Saved Configuration from One Firewall and Import it into Another, Export and Import a Complete Log Database (logdb). Device > User Identification > Connection Security. To improve your experience when accessing content across our site, please add the domain to the allow list on your ad blocker application. Specify the LDAP server profile (configured in step 1) in the drop-down list under the Server Profile tab. The remaining unknowns seem to be on a couple specific VLANs with Meraki APs and some other miscellaneous devices. This subreddit is for those that administer, support or want to learn more about Palo Alto Networks firewalls. With the audit logging working it is now up to like 81%. Palo Alto user-ID mapping troubleshooting WMI agentless - LinkedIn many directory servers, data centers, and domain controllers are Arista NG Firewall vs. Palo Alto Networks Panorama | G2 Please refer to the above-mentioned kb and let us know if you have any queries or concerns regarding this. To check if the agent is connected and operational: To seethe details of the connection between User-ID agent and the firewall: View configuration of the agent from CLIl: There are two ways to set the logging level on the Agent and then view them. PDF Qualys Context Extended Detection and Response We have the sync interval set to 4 hours, but there are times where would would like to sync manually. End Users are looking to override the WMI change . changes. User-ID is only displaying GlobalProtect users. We are not officially supported by Palo Alto Networks or any of its employees. There are no errors related to user identification in the system log. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. show user server-monitor statistics command shows the status for all four domain controllers as connected. What are your primary sources for group information? And then here's some notes I took right after getting the security logs to actually show logon events. It happens on a Palo Alto firewall that over time you notice that the 2020-01-21 12:24:19.781 +0900 INFO . I will check that and let you know the update. 5/12/2022 6:47 AM Me, trying to learn the CLI on my own because my Consultant is busy and expensive. Use Group Mapping Post-Deployment Best Practices for User-ID, To confirm connectivity I'm seeing a lot more logon events. . or multiple forests, you must create a group mapping configuration I was going through the logs and found that I missed mentioning a command. For more information, please see our As checked the security event logs the following are my observation: 1. The Palo Alto Networks firewall can retrieve user-to-group mapping information from an LDAP server, such as, Active Directory or eDirectory. I think I was on 9.0.11 at that time. It showed all the GP users with IDs, the rest unknown, but the IP of my LAN connected office PC wasn't in the list. sections describe best practices for deploying group mapping for User-ID Best Practices for GlobalProtect - Palo Alto Networks The issue can occur even after several days after the account has been added. I'm seeing the same thing on all 4 DC's. and other sources of user information to create group mappings for Try installing the agent somewhere. In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. *I never took a maintenance window for this. Did group mapping refresh 2 days ago and that seemed to fix it but now it seems pretty bad as of late, Scan this QR code to download the app now.
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