*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We have shared your comments with Hayley and the team. The award is recognition for the long-term efforts and commitment weve shown in improving our sustainability and Corporate Social Responsibility. It did not disappoint. However, after landing in New Delhi Audley's Indian business partner was in charge and we encountered numerous problems: unsatisfactory hotels, some of them truly horrible; communication problems . We requested the best hotels and they were all very good. Audley Travel flagged this review for containing harmful or illegal content.Read more. Dear PeterThank you for taking the time to share your great feedback with us. I would highly recommend going with someone else who can make the logistics clear and easy to use. The hotels were amazing, the professional private drivers and tour guides made getting around on the narrow roads of the Amalfi Coast a breeze. They are not proactively involved. BBB Business Profiles are subject to change at any time. Call one of our experts or arrange a video appointment for ideas and advice. Travelstride: Tour, Adventure & Tailor-made Trip Reviews Thank you ! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They listen to our wishes and enabled us to have a holiday of a lifetime, paced exactly right for us. Your specialist will offer you the best available alternatives based on your preferences. Nothing could be further from the truth. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We use dedicated people and clever technology to safeguard our platform. We look forward to working with you again and to send you away on a dream Audley trip once the time is right for you. I like every single detail planned to the extreme and Laura was just wonderfully kind, passionate and accommodating! Simply Incredible! The guides supplied throughout were very helpful and friendly and always there when needed. Audley Travel | Complaints | Better Business Bureau Profile We are delighted to hear how well Alice and the team looked after you, and are glad you had a perfect trip exploring the wonders of Brazil.We look forward to sending you away on your next Audley adventure!Best wishesAudley Travel. }8)Upon arriving at ************ I was told we would have a view of the crater. Ewan was insightful, helpful and created a great itinerary.The hotels were in brilliant locations and the beds were very comfortable. We quite frankly didnt know who they were, what their names were and since it was 11:15am Saturday morning and we had not heard from them and had no way of contacting them we were getting nervous and decided we may need to get our own taxi as a backup. We were originally booked for *************** and that was changed to the **************. Trustpilot is assessing this review in accordance with our flagging process. Dear MarilynThank you for sharing your kind comments with us. Call one of our experts or arrange a video appointment for ideas and advice. Companies can ask for reviews via automatic invitations. He was ever patient, kind, thoughtful, and always willing to listen to any concerns we might have. In this case, it sounds like perhaps the services we offer were not a great fit for you as an independent and experienced traveler. Audley Travel were amazing and honoured our booking at the original price. Hi JackieThank you for taking the time to tell us about your experience! What are we paying Audley for? Audley Travel - USA Reviews | Read Customer Service Reviews of www
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